About the business

Mulberry today is evolving; staying true to its quintessentially British heritage, whilst embracing new influences for a new chapter of our brand story. Mulberry Australia is proud to launch the latest Mulberry store concepts across Sydney and Melbourne, relaunching the brand into the Australian market with a fresh and innovative perspective.

"Play with the classic, twist the conventional, use the familiar to make something inspiring and new."

Johnny Coca, Creative Director

About the role

We are looking for a highly skilled, influential and senior Store Managers to launch this incredible brand and deliver total success at our newest locations set to open in Melbourne. The successful candidate is:

• Responsible for the recruitment, training, performance management and overall employment journey of all team members.
• Accountable for ensuring the store team deliver an enriched customer experience aligned to the brand vision.
• CRM development and management leading to genuine long-term relationships with internal and external customers.
• Consistently exceed sales targets, effectively report on all business KPI's and confidently manage stakeholder relationships.
• Thorough understanding of the market, the climate in the market and competitor activity to provide informed trade strategies week on week.
• Oversee all SOH and merchandise matters.
• Uphold strict housekeeping standards at all times, ensuring VM, cleanliness and condition of all stock, equipment and fixtures in store are always at expectation.

Benefits and perks

• A competitive annual salary
• Significant weekly commission for achievement of KPI's
• Generous seasonal merchandise allowance
• Additional incentives and bonuses
• Career development and advancement opportunities
• High profile luxury store environment

Skills and experience

• Minimum 2 years' experience working in a luxury retail environment at management level.
• Strong leadership skills.
• Ability to partner with senior management.
• Passion to drive innovation in-store and across the business.
• Exceptional communication and interpersonal skills.
• Initiative and the ability to prioritise.
• Strong verbal and written communication skills.
• Solid interpersonal skills with a proven ability to build partnerships and lead.
• Proven strong results in management, sales generation, training and development, operational accuracies and recruiting.