As part of the Wesfarmers Industrial and Safety Group,

Bullivants is one of Australia’s leading lifting equipment

and height safety specialists. Our people, products, services,

facilities and systems are uniquely focused on providing expert

safety and load management solutions for our customers.

At Bullivants we are currently seeking an energetic and

motivated Customer Service Officer to provide high

quality customer assistance and sales to our clients bring customer

satisfaction to a higher level within our close-knit

Braeside Team.

Reporting to the Regional Sales and Operations Manager and

working within our close-knit team you will be responsible for:

Managing customer interactions end to end mainly over the

phone, face to face and via email

Being the first point of contact for our customers and

striving for first call resolutions

Following up with clients to provide frequent updates and

order status

Keep up to date with product knowledge to ensure customer

service levels are met

Problem solving and complaint resolution

Complying with company procedures and policies and

attaining correct certification

In this role you will get to be

the voice of the business so you will ideally have experience in

internal sales/customer service however it will be your customer

centric nature and vibrant personality that will see you truly

excel in this role. Having experience within the safety,

lifting and/or rigging industries will be advantageous however it

will be your passion to exceed customer expectations that will see

you excel in this role. You will thrive in a fast paced environment

and love nothing more than making sure your customer needs are met

coupled with the ability to multi-task.

Provide us with the above skills and experience and we will

reward you with a range of employee benefits including; a

competitive salary, a wide range of employee discounts and a safe,

clean and supportive working environment.

Visit our website at www.bullivants.com for a

comprehensive overview of our product range and services.