Pre-Sales Analyst/Project Manager – SaaS/BPO

• Pre-sales and project implementation of solutions
• Drive technical discussions & manage projects
• Client facing experience in Superannuation beneficial

Technical Pre Sales – SaaS/BPO

Do you want to work Australia’s faster growing BPO company with the best vertically integrated customer engagement solutions Portfolio? We have a great opening for you to join our dynamic team!

We are looking for a passionate Technical Pre-Sales Specialist in our Melbourne office to focus on driving delivery of solutions and services.

If you are looking to expand your industry knowledge coupled with solid pre-sales skills in solution selling and solution architecture, then we would like to hear from you.

This role will set you apart in the industry as you work across a wide range of solutions ranging from Interactive Statements, Digital Marketing Automation, SuperMatch2 and many more Software as a Service offering.

As the Technical Pre-Sales lead - you will be reporting to the Victorian General Manager.

Your main responsibilities will include;

• Driving technical discussions & Internal enablement initiatives
• Presenting technical solutions to all levels with confidence
• Providing support to internal & external partners
• Recommending solutions for different tiers and vertical markets
• Undertaking product training to meet the competency level for BPO Enablement
• Being the centre of competence for Technical enquiries across the suite of solutions

Skills and Experience:

• TAFE certificate or University degree preferably with a major in IT; or 2 to 5 years' related experience with a reputable a Solutions Provider and/or within Superannuation.
• Client facing Experience and knowledge of Superannuation, print/mail, digital engagement or SaaS beneficial but not required.
• Exceptional Communication and Presentation Skills, written and verbal
• Must be a great problem solver
• Ability to link technical solutions to business problems
• Experience as a Trainer to facilitate BPO Enablement programs
• Must possess a can do attitude and willing to learn about new technologies

Chandler prides itself on our exceptional customer service and relationships. Chandler provides an environment for our employees to grow and develop their skills, whilst being on the cutting edge of BPO delivery.

So, if you possess a high level of energy and enthusiasm, then we want to speak to you! This is a fantastic opportunity to work with a market leader in a secure, supportive team and dynamic environment.

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