Central Cleaning Supplies (Aust) Pty. Ltd. (CCS) celebrates 28 year in the Industry & has provided an extensive range of products and services catering for the Professional, Commercial, Industrial and Domestic Cleaning industry.

CCS is regarded as one of the Nation's largest distributor of cleaning materials, chemicals and equipment.

CCS Offer:

- Positive Stimulating & rewarding working environment

- Opportunity to work with a major industry leader & Brands

- Join a high performing Service focused team, known for Quality delivery

We are looking for candidates who are confident at assessing customer needs and problem solving, flexible, eager to learn to deliver the best Customer Service level experience of the Service Industry , if that sounds like you – We need to talk today...

You will be a team player working in a fast-paced environment handling a large amount of tasks at the same time maintain a high quality of service.

Ideally you would come from the following Segments but you may have Specific abilities; facilities management and cleaning industry exposure or a background in mobile equipment Service, CCS will provide training and assist with your development.

Key Responsibilities:

>Responsible for the administration and coordination of spare parts issue job s cheduling for the Service Department's operations.

Direct after sales support, coordination with workshop activities and serving as the point of contact for customer enquiries, in person and via Telephone & Email .

>Organise and assist with, schedules , plan service visits to our clients using our available internal & external team of in-house technicians or through preferred 3rd party contractors.

>Manage service records using in house service management, conduct data entry and generate service reports from technician's feedback and assessment.

>Provide a high level of customer service experience the company

Must have:

- Purchasing/Inventory/Spare Parts experience

- Understanding of system s and structure.

- Proven organisational skill with the ability to prioritize and manage multiple tasks

- Proficiency with Microsoft Office suit & Outlook

- Appointment setting and administration experience

- Customer service orientation

- Ability to work in a high energy, learning environment where resiliency and timely turnaround of quality work is essential

- Self-starter with ability to work independently

- Proven ability to identify and execute process improvement initiatives

- Demonstrated flexibility and adaptability to change

- Strong communication skills, both verbal and written

Available to work within the hours of 8am – 6pm on a 45hour per week roster.

Preferably live within a 30-40 minute drive from West Footscray

Please note only shortlisted candidate will be contacted.

Central Cleaning Supplies thank you for considering us as an employer of choice.

Job Types: Full-time, Permanent

Experience:

• Inventory Management: 1 year (Required)
• Customer Service: 1 year (Required)
• Purchasing: 1 year (Preferred)
• Administration: 1 year (Required)

Job Location:

• Melbourne VIC (Required)