About the business

Do you have previous Customer Service Experience within the Transport and Courier industry and you are passionate about providing excellent customer service? Then this may be your dream job!

We are a leading Transport Courier and Taxi Truck Business.

An exciting opportunity has arisen for a customer service professional to join our team.

About the role

As the ideal candidate, you will have:

• A passion for high quality customer service
• Excellent communication skills & Telephone manner
• Ability to prioritise
• Initiative & Enthusiasm
• Desire for personal development
• Love challenges
• Great Problem solving skills
• Great freight/industry knowledge
• High attention to detail
• Ability to work in a fast paced environment
• Must have a minimum of 2 to 3 years of experience working in the courier industry

Your daily tasks will involve but no be limited to:

• Assisting customers - over the phone and face to face
• Communicating effectively through oral and written methods
• Problem Solving
• Willingness to learn further aspects of industry and software
• Initiative to investigate problems and report issues with software
• Professionalism to communicate with clients of all levels
• Collections of money owing to the business

Benefits and perks

This is a great opportunity for a customer service professional to join a progressive company! If you are looking for a career progression opportunity, great company culture, a supportive, friendly team and an attractive salary, then don't delay and submit your Resume!

Ideal candidates are ready for an immediate start.