nib is a leading health insurer with over 1.2 million customers in Australia and New Zealand. Established more than 60 years ago, nib is Australia's fourth largest and New Zealand's second largest health insurer. nib was the first health insurer to list on the ASX, and today has a market capitalisation of over $2.5 billion.

Working with collaborative and supportive teams, an opportunity exists for a full time energetic Retail Centre Consultant to join our team working in our Sydney CBD Office. This role will see you playing an active part in the community by being the face of our retail centre and out and about in the wider area. You will be instrumental in selling the features and benefits of nib's great range of health cover options as well as promote and cross sell a wider range of nib products.

We are looking for someone with a high focus in customer service and sales, who is driven to achieve and will add to the success of our Retail Centre. If you consider yourself a customer service superstar, who loves face to face customer interaction then this is the role for you.

Based at our Sydney CBD office, this full time role will be working Monday through to Friday 9:00 pm till 5pm with some travel around the Sydney area required. You will receive first class training in a supportive team environment including two paid weeks in our Newcastle Corporate Office.

What you'll do

• Promote a wider range of nib products
• Support the sales aspirations of the Retail Centres and greater Retail Network as a whole
• Assist nib customers with enquiries about their health cover
• Demonstrate the value of nib products to existing customers
• Provide outstanding face to face customer service to both new and existing customers
• Adhere to policy and procedure guidelines
• Increase brand awareness and sales by attending corporate and mobile kiosk sales events

What you need

• Strong sales aptitude, with the ability to listen to the customer and provide an accurate needs analysis
• The ability to exceed sales targets
• Exceptional customer service, presentation and communication skills
• A friendly manner with a passion for going the extra mile in every customer interaction
• Intermediate computer skills, including Microsoft Outlook, and Word
• Strong attention to detail
• Current Driver's License and car – travel required
• Self-motivation with the ability to work unsupervised as an individual as well as part of a team

Why it's worth it

• nib offers great employee benefits including a corporate wardrobe
• Work for a company that is passionate about innovation and people.
• Nothing beats working in a friendly, interactive and challenging work environment

Interested to join our team?

Please ensure your application includes a cover letter, letting us know a little bit more about you and your attributes and a resume.

nib is an EEO employer and promotes diversity in the work place.

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