The Role

The primary goal of the Junior Sales Consultant is to provide a fun educational experience for customers who come into the Tesla retail store. The Junior Sales Consultant will accomplish this by handling all walk in store guests, answering questions, educating the public about the electric drive experience. An implicit responsibility of this role is to conduct educational conversations and business dealings in a way that creates a superior customer experience that represents the Tesla brand.

Responsibilities

• Welcome all walk in guests, answer questions and generally manage the customer's Tesla experience in the most positive way
• Enthusiastically educate all customers and fans about the benefits of going electric
• Assist Owner Advisors in co-piloting test drives for Tesla enthusiasts and providing an experience that future customer would highly recommend to friends and family
• Through conversations on the floor, identify future Tesla prospects and encourage them to get behind the wheel of a Tesla product for themselves
• Provide high quality customer service to the existing Tesla owner community
• Keep up with industry trends and best practices.
• Help to develop a new way to market and sell cars to the community
• Your performance will be measured by your ability to engage and sign up potential customers in the store for updates and test drive and other event invitations from Tesla

Requirements

• Strong communication skills required with a preference for previous customer service experience
• Positive, enthusiastic and passionate about the changes in the personal transportation industry
• Ability to understand and convey business issues and technical concepts
• Strong sense of team mentality and reliability
• Ability to work evenings and weekends in a retail environment, retail experience a plus